Hello!

Each butter comes in 1.1 oz (30 g) and 2.7 oz (75 g) net weights. The Unscented is made in 1.1 oz (30 g) only. The smaller size is packaged in a 2 oz jar and the larger in a 4 oz jar; those jar sizes describe container capacity, not the amount of butter inside. The butter is whipped light, so it looks like more than it weighs, and a little spreads further than a dense cream would.

The Exotic and Mint butters contain sweet almond oil, which is a tree nut. If you're avoiding tree nuts, the Unscented butter is made with apricot kernel oil instead and is tree-nut-free. Always read the full ingredient list and patch test a small area first.

Yes — the Unscented butter. None of our butters ever contain synthetic fragrance: the scented ones get their aroma purely from essential oils, and the Unscented has no essential oils either, just the plant butters and oils. It's a good choice for sensitive skin, or if you simply prefer no scent.

Every ingredient is plant-based, and we publish the full INCI list for each product. No synthetic fragrance, no silicones, no fillers. What's on the label is what's in the jar.

A little goes a long way. Warm a small amount between your hands and massage it in, ideally onto slightly damp skin, straight after a shower or bath. The water helps the butter glide and spread, so it covers more with less. On fully dry skin it absorbs faster and you'll go through more to cover the same area, so damp is the sweet spot.

Because each jar is made by hand with whole botanicals, you may notice slight differences in color, scent, or texture from one batch to the next. That's normal, and part of how a small-batch product works.

We choose plant-based ingredients from specialist natural-ingredient suppliers. Where our supplier documents the country an ingredient comes from, we share it. You can see it on our traceability map.

Yes. We make and package our butters in small batches. We send tracking by email when an order ships.

We ship to all 50 US states by USPS Priority Mail. Shipping is free on orders $49+; under that, the rate depends on your region and is shown at checkout. We are not shipping internationally yet, but it is on the list.

Whipped body butter is heat-sensitive, so we ship September through April only, on Mondays and Tuesdays, by USPS Priority Mail. We do not ship May through August. Available orders placed before 12pm on a shipping day go out the same day; anything after the Tuesday cutoff ships on the next available shipping Monday. Shipping early in the week helps reduce time in transit over a weekend.

No. To protect our heat-sensitive products, we ship September through April only. Shipping pauses every year from May through August and resumes in September.

Because the butter is heat-sensitive, please open and check your order soon after it arrives, and try not to leave it sitting in a hot mailbox, car, or on the porch. If it arrives melted, leaking, or damaged, take a photo within 12 hours of delivery and send it to us with your order number within 7 days, and we'll make it right with a replacement or a refund. If a package is left outside well after it's delivered and melts as a result, that part is unfortunately the customer's responsibility.

For hygiene reasons, we can't accept returns or exchanges once a butter has shipped, the same as most skincare. If something is wrong with your order though, like it arrived melted, damaged, or you received the wrong item, reach out with a photo and we'll sort it out.

When we issue a refund, it goes back to your original payment method and covers the cost of the product. The original shipping isn't included. Once it's processed, it usually takes a few business days to show up, depending on your bank.

You can cancel any time before your order ships, just contact us. We're not able to edit an order once it's placed, so if you need something different, cancel and reorder. Please double-check your shipping address at checkout, since reshipments due to an incorrect address are at the customer's cost.